What is a Managed IT Services company?
A Managed IT Services company provides any and all IT (Information Technology) services required to run any size company. Each company has computers, servers, backups, software, etc. that make the company run. The management of that IT infrastructure ensures everything is in working order so your business can run smoothly.
What does a Managed IT Services company do?
Managed IT Service companies (IT providers) work in tandem with businesses to fix day-to-day IT problems, manage cyber security, maintain hardware and software, and establish technology standards and best practices for each client. This becomes an ongoing relationship between the provider and the company to make sure the company's technology is up to date and running well.
How accessible should your IT provider be?
Due to the nature of IT, most providers are available 24/7, 365 days a year to help with any emergency or fix any IT issue your company may face. Having your IT provider available at all times can help to get your company up and running in as little time as possible.
What types of businesses need to outsource IT?
Companies of all sizes may chose to outsource their IT to manage costs adequately. Having an internal IT infrastructure can be costly and with the nature of IT everchanging, having outsourced experts in the field managing any IT need can be the most effective option.
How does an IT provider fix my problems?
Do they have to come to the office?
For the most part, an IT professional can remote login to your company's computers to resolve issues or fix problems. Doing so can mean quicker response time and less downtime without your computer. Sometimes, a physical visit is required and in those cases, one of our IT professionals can be on-site. This is particularly important with hardware or network type solutions.
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