Each and every day, your company and its employees run into little computer issues; whether that's printer problems, updating software, or setting up computers for new employees. St. Louis Managed IT provides desktop support for your company's IT needs. Hardware replacement costs are not included.
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Desktop support consists of the following:
- Help employees identify and resolve issues with the operating system or computer applications including flash player, adobe acrobat, java, etc.
- Create a schedule for and manage all updates to ensure all systems are secure and up-to-date.
- Keep antivirus software running to maintain a secure network.
- Monitor the company's equipment and make recommendations on when and how systems should be replaced.
- Maintain the easiest connection for support with your employees by including a program on each computer that allows us to remote in and help solve general computer problems your team may face.
- Keep your third party programs up to date and set up a system to manage them to best suit your team.
- General maintenance like disk cleanup to keep your systems running smoothly and consistently.