St. Louis, Missouri
(314) 695-8300

Network Support Specialists

Why do I need a network assessment?

A network assessment can give you an idea of your current network performance and how your network security stacks up. During a network assessment, your network infrastructure is checked by one of our IT professionals. The overview typically starts with a few questions: do you have much network downtime? Are you experiencing any bad network performance? Is your network not set up for remote access?

Any issues you may be facing can be addressed by our network specialists to help with business functionality. The network specialist will do a walkthrough, run network scan looking for machines connected to the network, figure out who has VPN access, and determine if there are any network security vulnerabilities.

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Possible issues a technician might find include the following:

No Firewall: To protect your network, a firewall is essential. A firewall filters all the traffic in and out of your network. If you're in need of a firewall, we recommend Fortinet or Cisco hardware. To optimize your investment of the firewall, ongoing maintenance, updates, and management is needed. St. Louis Managed IT has a support agreement that includes our network engineers who do regular maintenance and updates. They also ensure only verified employees and approved users have access to the network.

No Access Points: Access points are physical pieces of equipment that expand your local area network (LAN) coverage. These are needed when a specific area isn't covered by the Wi-Fi connection and you need to be able to reach that area. Our IT professionals provide solutions for any access point needs including any troubleshooting if issues arise.

Bad Cabling: Sometimes bad cabling during network installation can cause network connection issues. An IT professional can install new fiber optic cabling or repair network cables if needed to restore connectivity.

No Separate Guest/Wireless Network: Guest Wi-Fi is extremely important because it ensures only your employees have access to the network that includes your company's sensitive data. Our IT professionals can help set up a guest Wi-Fi connection if you don't already have one.

No website restrictions: You can help prevent malicious attacks on your company by restricting certain browsing online. St. Louis Managed IT can help suggest specific sites to have restrictions to try to prevent a disaster recovery scenario. And any site you'd like to add, our team can update the restrictions as see fit.

Poor Signal: Sometimes poor internet signal can be from the provider, but sometimes it can be because of poor cabling or an equipment failure. Whatever the scenario may be, our IT professionals can help diagnose the issue and communicate with the provider on your behalf to make sure your business has minimal downtime.


How does St. Louis Managed IT help?

After a network assessment has taken place, our network support specialist will create a report with their suggestions. Typically, this is listed in order of importance so you can address immediate needs and plan for others in the future.

We recommend managed network support services as well to ensure your ongoing updates and maintenance can be taken care of and any issues that arise will be resolved quickly.

If you're moving to a new location, St. Louis Managed IT can also help with the transition of your network.

  • If the new location has existing cabling, one of our systems engineers will ensure the existing cabling is all functional and they will assess what equipment may need replaced or updated in the setup.
  • If the new location has little or no cabling, we can provide a cabling and network quote to get you up and running. Next, our staff will execute installation of fiber optic cables and set up all network monitoring equipment and hardware.

Constant network investigation and additional support by St. Louis Managed IT can ensure your company has extra protection. We are more than just network support, but also help desk, cloud backups, disaster recovery services, email services and more.

If you're interested in working with us, please reach out. We offer complimentary consultations.